Returns & Exchanges
At 40nine, we want you to love your timepiece; if you are not completely satisfied, we offer a 30-day return policy for all watches in original, unworn condition. Please ensure all tags and protective films are intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
Pack Your Watch
Carefully place the watch in its original 40nine packaging, ensuring all manuals and warranty cards are included to prevent damage during transit.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing